Lisa Kaufman, MSRS, CMC, CTRS, EOLD

Lisa is a Fellow/Certified Professional Aging Life Care™ Manager, and has worked specifically with the specialized allied health needs of the older adult since 1993. She has owned and operated SeniorCare Options since 2001, and she is an active member of the Aging Life Care Association™, and is one of only a handful of certified care managers in Georgia. In addition to her degrees and national certifications in her fields, Lisa’s credentials include a Certificate of Gerontology from Kennesaw State University, and she is a Certified Trainer and Consultant of Teepa Snow’s “Positive Approach to Care.” She is a Past-President of the ALCA™ South Eastern Chapter, a member of the American Therapeutic Recreation Association, and is the only Fellow / Certified ALCP™ in Georgia.

Lisa is a second generation professional Aging Life Care™ Manager, as her mother also had a successful practice in the Chicago area. Additionally, she understands the role of the caregiver firsthand, having been caregiver to her elderly grandmother during the end stages of her life. With her combination of practical and clinical experience, Lisa is uniquely qualified to assist families in caring for their aging loved ones.

Lisa recently became trained as an End of Life Doula to guide families and their loved ones through the final chapter for a peaceful passing.

In addition to championing for the elderly, Lisa enjoys reading, cooking, and creating visual art. She lives with her two spirited cats and they keep her very entertained.


Clare Salkin, RN, CMC

Clare (with SCO since 2009) is a registered nurse and certified care manager. After college and graduate school (BAs in Biology and Psychology, and MA in Biology), she held positions in a variety of research and scientific settings. Wanting to make more of a direct impact to patients themselves, she then went back to nursing school and has since held positions in assisted living, women’s health and home health with a special interest in patient education, medical advocacy and individualized care.

Clare has been an asset to SeniorCare Options since 2009. Her skills as an RN allow SCO to offer an interdisciplinary focus for our clients.

“It is a joyful responsibility to help clients and their families assess what they need and assist them to remain as independent as possible. Creative problem solving is sometimes a challenge, but helping those in need to reach their goals and live life to the fullest is truly a gift.”

Dawn Giles, RN

Dawn (with SCO since September 2016) is a Registered Nurse with behavioral health and emergency/trauma background. She has done extensive work with psychiatric emergencies and geriatric mental health. She’s just relocated back to Georgia to be closer to family. Dawn lived in Atlanta previously for 27 years before relocating to the Kaiser Permanente network in California as an internal consultant.

Susan Keenan, LPC, NCC, CMC

Susan (with SCO since 2009) is a Licensed Professional Counselor and she is Nationally Certified. She specializes in family and individual counseling, and has vast experience in case management. She has a detailed and gentle approach with the aging population, and with their families. She puts people at ease, and asks just the right questions to gain more insight, and to find the best solutions for the person and situation.

Abbie Vogt, MS, CMC

Abbie (joined SCO in February 2016) is an Advanced Professional Member and Care Manager Certified through of the Aging Life Care Association™. She holds a masters degree in ‘Long-Term Care, Senior Housing and Aging Services’, a certificate in Mediation and is a Certified Dementia Coach through Dignity First®. Abbie began her career working as a caregiver for the elderly while studying Gerontology in college. Since then, her 10+ years of professional experience in the field of aging services has placed her in numerous settings, including hospice, assisted living, dementia care and home care administration. Her passion is to ensure high quality care coordination for her clients and their families by encouraging autonomy and promoting dignity while advocating for her clients’ individual needs.

Abbie volunteers as the secretary for the regional chapter of the Aging Life Care Association™ and is board president for the Athens Senior Resource Network. She also volunteers for Court Appointed Special Advocates in Athens-Clarke County and leads local support groups for family caregivers. In her free time, she enjoys gardening, beekeeping, and other outdoor hobbies.

Pam Banaszek, BSW, MS, CCM, CDMS, CEAS

Pam ( joined SCO in February 2017) holds a Bachelor’s Degree in Social Work from Auburn University, and a Master’s Degree in Health Care Policy and Administration from Mercer University. She is a registered Catastrophic Case Manager; a Certified Case Manager; a Certified Disability Management Specialist; and a Certified Ergonomic Assessment Specialist. She has over 25 years working in the medical social work and case management field, with extensive experience in the case management of individuals with orthopedic injuries, neurological disorders and catastrophic injuries.

Pam has first hand experience in caring for someone with cognitive impairments, as her mother is a brain tumor survivor that has permanent cognitive impairments following surgery. This experience has given Pam an insight into geriatric case management and aging life care management that you only get from living it.

In her spare time, Pam enjoys spending time with her husband, their two daughters, and their pets: three horses, three rescue dogs, and a very spoiled rescue cat.

Heather Scalo, RN, BSN

Heather ( joined SCO in May 2017) is a Registered Nurse with a background in Hospice and Long Term Care. She has worked in acute, post-acute and home care settings and has a strong background in case management and tailoring a plan to an individual and their family’s needs. Heather is a native of Atlanta, received her Bachelors in Anthropology from the University of Georgia, and her Nursing degree from Emory University.

Nicole Rubin, LPC

Nicole ( joined SCO in August 2017)  holds a bachelors in Psychology from University of Central Florida, a Masters in Applied Gerontology, and a Masters in Clinical Counseling Psychology from Brenau University. Nicole specializes in family and individual counseling, and enjoys the joys and challenges of aging families in transition.

In her spare time, Nicole is an adventurous foodie and avid reader. She loves taking long walks in the sunshine with her two dogs, and traveling to new places.