Lisa Kaufman, MSRS, CMC, CTRS, C-EOLD

Lisa is a Fellow/Certified Professional Aging Life Care™ Manager, and has worked specifically with the specialized allied health needs of the older adult since 1993. She has owned and operated SeniorCare Options since 2001, and she is an active member of the Aging Life Care Association™, and is one of only a handful of certified care managers in Georgia. In addition to her degrees and national certifications in her fields, Lisa’s credentials include a Certificate of Gerontology from Kennesaw State University, and she is a Certified Trainer and Consultant of Teepa Snow’s “Positive Approach to Care.” She has newly been elected to the ALCA™ Board of Directors, she is a Past-President of the ALCA™ South Eastern Chapter, a member of the American Therapeutic Recreation Association, and is the only Fellow / Certified ALCP™ in Georgia.

Lisa is a second generation professional Aging Life Care™ Manager, as her mother also had a successful practice in the Chicago area. Additionally, she understands the role of the caregiver firsthand, having been caregiver to her elderly grandmother during the end stages of her life. With her combination of practical and clinical experience, Lisa is uniquely qualified to assist families in caring for their aging loved ones.

Lisa recently became certified as an End of Life Doula to guide families and their loved ones through the final chapter for a peaceful passing.

In addition to championing for the elderly, Lisa enjoys reading, cooking, and creating visual art. She lives with her spirited cats and they keep her very entertained.

To email Lisa:


Erin Whittredge-Smith, RN, MSN

Erin is a registered nurse with a master’s degree in Adult Health. She knew her calling was with the elderly population from the start of her nursing career and has worked in general medical-surgical, pain management, utilization review, and care management. She enjoys involving patients and their families with their healthcare plans and providing them with information to better understand their medical conditions.

Prior to nursing school, she worked as a catering manager. Her ability to coordinate, plan, and multi-task has always been a part of her work style.

In addition to being both a patient and family advocate she enjoys outdoor activities, traveling with her family, cooking, and fitness.

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Susan Keenan, LPC, NCC, CMC

Susan (with SCO since 2009) is a Licensed Professional Counselor and she is Nationally Certified. She specializes in family and individual counseling, and has vast experience in case management. She has a detailed and gentle approach with the aging population, and with their families. She puts people at ease, and asks just the right questions to gain more insight, and to find the best solutions for the person and situation.

To email Susan: